Returns & Exchanges
At NHS Skate Direct, we want to ensure you are stoked with your new gear. If you are not 100% satisfied with your purchase, you can return or exchange any unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Gear
Securely pack your unused items, including all original tags and shrink wrap for decks, into the original shipping box or a similar protective container.
- 3.Ship It Back
Affix the provided return shipping label to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
